We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product is very good, I loved it.
Super super super
Very good product, I recommend that everyone can buy it, it will be a great experience, okay, thank you, seller, vlw
Very good product, I recommend that everyone can buy it, it will be a great experience, okay, thank you, seller, vlw
It has been delivered very well and thank you very much perfect
Speechless for this sneaker, it's wonderful, comfortable, super light, just like the ad😍
good price-performance ratio - looks very chic
One of the best cost-benefit!
Very good material
Excellent, I will buy another
Thanks 🙏👍
Are tennis shoes with not much mobility when walking, and the fabric part is elastic and very finite fabric, very breathable but not for autumn/winter. In short, they seem good, see how long they last because the price is quite low
There is no one shoestring in the shoe so everything is OK. Quick delivery of goods nice shoes comfortable I recommend.
Thank you thank you thank you many sneakers thank you thank you thank you very much for everything good, thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you
How beautiful!! I loved it 🥰 👏🏻 . Light, light, comfortable, and very well done. In Brazil, I wear size 37, my foot measures 24.1cm, and this size 38 corresponds to their measurements, it fit correctly.
Great product. Perfect size
Thanks
very cool ... comfort .. fast delivery... thanx :)
At the moment everything very well... we will see the final result... they are very comfortable
they are ok
Arrived Mt fast are beautiful comfortable I have TDs the colors love very much
Great, it arrived in good condition. I recommend 111111
Excellent Product recommend a lot, just watch the measures for Brazil, always get 2 number bigger, I use 39 for example was tight, 41 was perfect
Very good quality and very light
The tennis is super comfortable, it is already the third I buy, I put on 36 in Brazil and I bought Tam. 38 was right. Arrived fast. Recommend the seller.