SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trending Products Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Nice little bag good quality
Very useful bag against water enters it a lot of things
I am highly satisfied with the quality of this bag. The materials are clearly durable and well-constructed. The stitching appears to be very strong and reliable. It's evident that a great deal of care went into the manufacturing process. I expect this bag to last for a long time. I am pleased to report that my order arrived earlier than anticipated. The estimated delivery date provided was significantly later than the actual arrival. This efficient delivery is greatly appreciated. It allowed me to utilize the bag sooner than expected. Thank you for the prompt service. I am very pleased with the quality of the products i received. The service was efficient and reliable, making for a smooth transaction. Based on this positive experience, i plan to purchase additional items from this provider in the future. Their offerings meet my needs effectively. I highly recommend their services. This item has exceeded my expectations in terms of quality and utility. I am thoroughly impre
Very good quality also comes to what they show.
good item and fast delivery 🚚
Amazing bag! So good 👍☺️ Thanks dear friend 💖
Excellent quality
Very cute same as the description, good material looks good seams, several compartments to store things, arrived before the stipulated time
Great bag
I liked the bag, at least this time I was sent an item according to my request
good💚
This small bag is a great surprise! Neither too big nor too small, it is perfect for traveling, especially for Thailand. Ideal to avoid always wearing a backpack, it is easily placed at the front, which is convenient against theft. It has a chains system and many interior pockets. Frankly, for the price, I'm really delighted!
Good quality fast delivery seller recommended
excelente
Everything is okay
Very good quality
Everything is okay, it looks good quality.
TSA lock is locked, how can i open it,
Excellent the article
Thank you for the confidence I am happy with my product arrived in perfect condition and that better than faster than I really thought thank you I will recommend it to many people
Excellent and quickly delivered.
Everything is great. Thank you
I recommend it
It just only 4 days . Very fast delivery. And super quality .
Okay, so good.