We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I walk actively, fast, run, jump for more than half a year, on average 2 hours a day-in the morning 1 hour and in the evening 1 hour with my weight 60 kg. Sometimes walks up to 3-4 hours. Liked the quality-comfortable comfortable, lightweight, beautiful. Soaking in puddles and humid weather is not noticed, it is also comfortable in snow and ice. Nowhere peeled off, did not retreat. Became my favorite shoes. I recommend it.
Very pretty. I loved them but the size turned out to be a little smaller.
Beautiful shoe for women is pending comfort, we will see how it goes
I have already received my pink tennis shoes as soon as they arrived, when I see other shoes I already know what number is my size.
Beautiful slippersđź’–I loved it, several were interested in the AliExpress page, they asked if it is true, explain the steps and registered to buy
Very good, I liked it, it's the same as in the photo, very beautiful, I'm going to order a new purple one, but instead of 2 more numbers, with 3, I found it a bit tight.
Very satisfied with the product, it arrived in good condition, they are light for walking and they are the same as the photos.
Thanks for this package! :) i am really happy for these new shoes!! They are very good. The colour is perfect for me and the 39 size fits perfectly for me!
look good will update soon as for Christmas
It arrived very well and in a short time, 10 of 10 as described and very good price
Although they were younger, they are of good quality. Give them to my niece. Asking for one size more than indicated would be my recommendation for users
Excellent
Very nice and very good. Size ok thank you so much
lindooooo
very nice quality
Extremely beautiful and comfortable