We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My daughter loved it, very beautiful, the ideal size I recommend
It looks suuuuper pretty and warm I encaizo, and prwcio inrwibkw
Love it so much😍 super soft
Soft and comfortable material but different from the photo. I am satisfied despite everything. I usually wear one M, I took an L and it's just my size.
It is nice, good fabric, it is not fusty but it has very good quality and warm. Pedi size M and it's okay
Arrived super fast like photo
Very nice material and pattern, I will purchase another color.
Very cute, it's a little thick .. I recommend a larger size since it is small... Quality nice
Shvidka delivery, Garnet pakuvannya. Rozmir vidpovid declared parameters, yakisna tissue, trimak shape. More matched, I will use it more, in other colors. Raju selling to Spivratsi.
Soft and fits well. 5’10/178 for reference
Soft and warm fabric, it is perfect, you will buy it in other colors
Nice good quality and good price! It is soft and comfortable, warm comes the size well!
Great sweater. I've already bought a second, different color. I recommend it to everyone. Thank you seller.
Nice and soft autumn sweater.Its length is until waist and combined with a nice chain,looks quite alright.I bought a bigger size .
Very nice and soft if there was the Xs would have been right but it is not so overly big, very nice color and I will order it in other colours
XL size is very small. Maximum for size 42 (RF) or 36 (EU). The fabric is very soft and pleasant to the body, but thin. The color is beautiful Emerald. Fast deliveries. Did not communicate with the seller.
The fabric is thick and very soft
Calduroase bluza if you finish it. Please help me
The color is clear.❤
The size corresponds to it, the fabric is super soft but looks different from the photo, although it is very comfortable, for the price is excellent I liked it very much and the color is very practical, if They choose a beige it is almost reaching white but the color is incredible, I recommend it as a basic that cannot be missing in the closet ideal to combine with different outfits and fabrics and for the price Best❤️❤️❤️❤️❤️❤️🫦🫦🫦🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽✅✅✅✅✅✅🙏🏽🙏🏽🙏🏽🙏🏽😞😞🤍🤍🤍🤍🤍🤍🤍♥️♥️♥️😖😖😖✨✨✨✨✨✨✨❤️❤️❤️💅🏽💅🏽💅🏽💅🏽💅🏽😍😍😍😍😍😍😍🪼🪼🪼🙃
I charm excellent quality and price, it is perfect
It is clearer than in the catalog photo but it is very beautiful
Really love it 😍
The sweater is exactly the same as in the photos, it is made of a thin fabric but quite soft to the touch, it feels very good quality.
Soft. Fast delivery.